/* Barlow & Barlow Condensed – lokal gehostet (DSGVO: kein Google-Fonts-CDN) */
/* WOFF2 als primäres Format (60% kleiner als TTF), TTF als Fallback für ältere Browser */
/* Nur tatsächlich genutzte Gewichte: Barlow 400-800, Condensed 700+800 */
@font-face { font-family:'Barlow'; font-weight:400; font-display:swap; src:url('fonts/barlow-400.woff2') format('woff2'), url('fonts/barlow-400.ttf') format('truetype'); }
@font-face { font-family:'Barlow'; font-weight:500; font-display:swap; src:url('fonts/barlow-500.woff2') format('woff2'), url('fonts/barlow-500.ttf') format('truetype'); }
@font-face { font-family:'Barlow'; font-weight:600; font-display:swap; src:url('fonts/barlow-600.woff2') format('woff2'), url('fonts/barlow-600.ttf') format('truetype'); }
@font-face { font-family:'Barlow'; font-weight:700; font-display:swap; src:url('fonts/barlow-700.woff2') format('woff2'), url('fonts/barlow-700.ttf') format('truetype'); }
@font-face { font-family:'Barlow'; font-weight:800; font-display:swap; src:url('fonts/barlow-800.woff2') format('woff2'), url('fonts/barlow-800.ttf') format('truetype'); }
@font-face { font-family:'Barlow Condensed'; font-weight:700; font-display:swap; src:url('fonts/barlow-condensed-700.woff2') format('woff2'), url('fonts/barlow-condensed-700.ttf') format('truetype'); }
@font-face { font-family:'Barlow Condensed'; font-weight:800; font-display:swap; src:url('fonts/barlow-condensed-800.woff2') format('woff2'), url('fonts/barlow-condensed-800.ttf') format('truetype'); }
:root {
  --blau:#1F325B; --cyan:#35BCEE; --beige:#CEB6A1;
  --grau:#979698; --dunkelgrau:#363435; --hellgrau:#EAECF0;
  --success:#2ECC71; --warning:#F39C12; --danger:#E74C3C;
}
*{margin:0;padding:0;box-sizing:border-box;}
body{font-family:'Barlow',sans-serif;background:var(--hellgrau);color:var(--dunkelgrau);height:100vh;display:flex;overflow:hidden;}

/* LOGIN */
.login-screen{width:100vw;height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--blau) 0%,#2a4a8a 100%);}
.login-card{background:white;border-radius:20px;padding:48px;width:400px;text-align:center;box-shadow:0 20px 60px rgba(0,0,0,0.3);}
.login-title{font-family:'Barlow Condensed',sans-serif;font-size:28px;font-weight:800;color:var(--blau);text-transform:uppercase;letter-spacing:1px;margin:20px 0 8px;}
.login-sub{font-size:13px;color:var(--grau);margin-bottom:32px;}
.login-btn{width:100%;padding:14px;background:var(--cyan);color:white;border:none;border-radius:10px;font-family:'Barlow',sans-serif;font-size:15px;font-weight:700;cursor:pointer;transition:all 0.2s;display:flex;align-items:center;justify-content:center;gap:10px;}
.login-btn:hover{background:#28aada;transform:translateY(-2px);box-shadow:0 8px 24px rgba(53,188,238,0.4);}
.login-logo{font-family:'Barlow Condensed',sans-serif;font-size:42px;font-weight:800;color:var(--blau);}
.login-logo span{color:var(--cyan);}

/* SIDEBAR */
.sidebar{width:72px;background:var(--blau);display:flex;flex-direction:column;align-items:center;padding:14px 0;gap:4px;flex-shrink:0;z-index:100;}
.nav-item{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all 0.2s;position:relative;color:rgba(255,255,255,0.45);}
.nav-item:hover{background:rgba(255,255,255,0.1);color:white;}
.nav-item.active{background:var(--cyan);color:white;}
.nav-item svg{width:21px;height:21px;}
.nav-tooltip{position:absolute;left:62px;background:var(--dunkelgrau);color:white;padding:5px 11px;border-radius:6px;font-size:12px;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity 0.15s;z-index:1000;font-weight:500;}
.nav-item:hover .nav-tooltip{opacity:1;}
.counter-badge{background:var(--danger);color:white;border-radius:10px;padding:2px 6px;font-size:9px;font-weight:700;position:absolute;top:5px;right:5px;}

/* MAIN */
.main{flex:1;display:flex;flex-direction:column;overflow:hidden;}
.topbar{height:62px;background:white;border-bottom:1px solid #EBEBEB;display:flex;align-items:center;padding:0 24px;gap:14px;flex-shrink:0;}
.topbar-logo{font-family:'Barlow Condensed',sans-serif;font-size:22px;font-weight:800;color:var(--blau);}
.topbar-logo span{color:var(--cyan);}
.topbar-divider{width:1px;height:28px;background:#E8E8E8;margin:0 4px;}
.topbar-title{font-family:'Barlow Condensed',sans-serif;font-size:17px;font-weight:700;color:var(--blau);letter-spacing:1px;text-transform:uppercase;flex:1;}
.topbar-actions{display:flex;gap:10px;align-items:center;}
.avatar{width:36px;height:36px;background:var(--blau);border-radius:50%;display:flex;align-items:center;justify-content:center;color:white;font-weight:700;font-size:12px;cursor:pointer;}

/* BUTTONS */
.btn{padding:9px 18px;border-radius:8px;font-family:'Barlow',sans-serif;font-size:13px;font-weight:600;cursor:pointer;border:none;transition:all 0.18s;display:inline-flex;align-items:center;gap:7px;}
.btn-primary{background:var(--cyan);color:white;}
.btn-primary:hover{background:#28aada;}
.btn-secondary{background:var(--hellgrau);color:var(--blau);border:1px solid #E0E0E0;}
.btn-secondary:hover{background:#E8E8E8;}
.btn-outline{background:white;color:var(--blau);border:1.5px solid var(--cyan);}
.btn-sm{padding:6px 12px;font-size:12px;}

/* CONTENT */
.content{flex:1;overflow-y:auto;padding:24px 28px;}
.content.tickets-active{display:flex;flex-direction:column;overflow:hidden;padding:0;}
.screen{display:none;}
.screen.active{display:block;}
#screen-tickets.active{display:flex;flex:1;min-height:0;flex-direction:column;overflow:hidden;}
#screen-patienten.active{display:flex;}
#ticketGridContainer{grid-template-rows:1fr;}
#ticketGridContainer>div{min-height:0;overflow:hidden;}
#ticketDetailScroll{flex:1;min-height:0;overflow-y:auto;padding:24px;}
#replyBoxOuter{flex-shrink:0;}

/* TABS */
.tabs{display:flex;gap:3px;background:#F0F1F4;padding:4px;border-radius:10px;width:fit-content;}
.tab{padding:7px 16px;border-radius:7px;font-size:12px;font-weight:600;cursor:pointer;transition:all 0.18s;color:var(--grau);white-space:nowrap;}
.tab.active{background:white;color:var(--blau);box-shadow:0 1px 4px rgba(0,0,0,0.08);}

/* KPI */
.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px;}
.kpi-card{background:white;border-radius:14px;padding:20px 22px;position:relative;overflow:hidden;border:1px solid #E2E4EA;box-shadow:0 1px 4px rgba(31,50,91,0.06);cursor:pointer;transition:box-shadow 0.18s;}
.kpi-card:hover{box-shadow:0 4px 16px rgba(31,50,91,0.1);}
.kpi-card::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;}
.kpi-card.c-blau::before{background:var(--blau);}
.kpi-card.c-warn::before{background:var(--warning);}
.kpi-card.c-danger::before{background:var(--danger);}
.kpi-card.c-cyan::before{background:var(--cyan);}
.kpi-label{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.8px;margin-bottom:8px;}
.kpi-value{font-family:'Barlow Condensed',sans-serif;font-size:40px;font-weight:800;color:var(--blau);line-height:1;margin-bottom:4px;}
.kpi-sub{font-size:11px;color:var(--grau);}

/* DASH GRID */
.dash-grid{display:grid;grid-template-columns:1fr 300px;gap:18px;}
.card{background:white;border-radius:14px;padding:22px;border:1px solid #E2E4EA;box-shadow:0 1px 4px rgba(31,50,91,0.06);}
.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px;gap:12px;flex-wrap:wrap;}
.card-title{font-family:'Barlow Condensed',sans-serif;font-size:14px;font-weight:700;color:var(--blau);text-transform:uppercase;letter-spacing:0.6px;}

/* TICKET TABLE */
.ticket-table{width:100%;border-collapse:collapse;}
.ticket-table{table-layout:fixed;}
.ticket-table th:nth-child(1),.ticket-table td:nth-child(1){width:72px;}
.ticket-table th:nth-child(2),.ticket-table td:nth-child(2){width:auto;}
.ticket-table th:nth-child(3),.ticket-table td:nth-child(3){width:130px;}
.ticket-table th:nth-child(4),.ticket-table td:nth-child(4){width:75px;}
.ticket-table th:nth-child(5),.ticket-table td:nth-child(5){width:105px;}
.ticket-table th:nth-child(6),.ticket-table td:nth-child(6){width:90px;}
.ticket-table th:nth-child(7),.ticket-table td:nth-child(7){width:28px;}
.ticket-table th{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.8px;padding:6px 14px;text-align:left;border-bottom:2px solid #F0F0F0;position:relative;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.ticket-table td{padding:11px 14px;font-size:13px;border-bottom:1px solid #F5F5F5;vertical-align:middle;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.ticket-table td:nth-child(2){white-space:normal;overflow:visible;text-overflow:unset;}
.col-resize-handle{position:absolute;right:0;top:0;bottom:0;width:5px;cursor:col-resize;user-select:none;z-index:1;}
.col-resize-handle:hover,.col-resize-handle.active{background:var(--cyan);}
.ticket-table tbody tr{cursor:pointer;transition:all 0.15s;}
.ticket-table tbody tr:hover{background:#EBF7FD;}
.gesendet-table{table-layout:fixed;}
.gesendet-table th:nth-child(1),.gesendet-table td:nth-child(1){width:120px;}
.gesendet-table th:nth-child(2),.gesendet-table td:nth-child(2){width:auto;}
.gesendet-table td:nth-child(2){white-space:normal;overflow:visible;text-overflow:unset;}
.gesendet-table th:nth-child(3),.gesendet-table td:nth-child(3){width:180px;}
.gesendet-table th:nth-child(4),.gesendet-table td:nth-child(4){width:95px;}
.gesendet-table th:nth-child(5),.gesendet-table td:nth-child(5){width:105px;}
.gesendet-table th:nth-child(6),.gesendet-table td:nth-child(6){width:100px;}
.gesendet-table th:nth-child(7),.gesendet-table td:nth-child(7){width:28px;}
.ticket-id{font-family:'Barlow Condensed',sans-serif;font-size:13px;font-weight:700;color:var(--cyan);}
.ticket-title-text{font-size:13px;font-weight:600;color:var(--dunkelgrau);white-space:normal;word-break:break-word;}
.ticket-patient{font-size:11px;color:var(--grau);margin-top:2px;}

/* BADGES */
.badge{padding:3px 9px;border-radius:20px;font-size:10px;font-weight:700;letter-spacing:0.2px;white-space:nowrap;display:inline-block;}
.b-kritisch{background:#7F1D1D;color:#FFF;}
.b-hoch{background:#FDECEA;color:#E74C3C;}
.b-mittel{background:#FEF9C3;color:#D97706;}
.b-niedrig{background:#E8F7F0;color:#27AE60;}
.b-neu{background:#EBF7FD;color:var(--cyan);}
.b-bearbeitung{background:#FEF3E2;color:var(--warning);}
.att-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;}
.att-chip{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;background:#F4F6FA;border:1px solid #E0E4EE;border-radius:8px;cursor:pointer;font-size:12px;transition:background 0.15s;}
.att-chip:hover{background:#EBF0FA;border-color:var(--cyan);}
.att-chip-name{max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--blau);font-weight:600;}
.att-chip-size{color:var(--grau);font-size:11px;}
.att-inline-preview{flex-basis:100%;margin:6px 0;padding:10px;background:#F8FAFC;border:1px solid #E0E4EE;border-radius:10px;box-shadow:0 1px 4px rgba(0,0,0,0.06);}
.att-preview-header{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-size:12px;}
.att-preview-name{flex:1;font-weight:600;color:var(--dunkelgrau);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.att-preview-close{background:none;border:none;font-size:16px;cursor:pointer;color:var(--grau);padding:2px 6px;border-radius:4px;transition:background 0.15s;}
.att-preview-close:hover{background:#E0E4EE;color:var(--dunkelgrau);}
.att-preview-img{max-width:100%;max-height:400px;border-radius:6px;cursor:pointer;display:block;}
.att-preview-img:hover{opacity:0.9;}
.att-preview-pdf{width:100%;height:500px;border:none;border-radius:6px;}
.att-preview-video{width:100%;max-height:400px;border-radius:6px;}
.b-geloest{background:#E8F7F0;color:#27AE60;}
.b-wartend{background:#EDE9FE;color:#6B21A8;}
.b-sla-ok{background:#E8F7F0;color:#27AE60;}
.b-sla-risk{background:#FEF3E2;color:var(--warning);}
.b-sla-bad{background:#FDECEA;color:var(--danger);}
.b-sla-breach{background:#E74C3C;color:#FFF;animation:slaPulse 1.5s ease-in-out infinite;}
@keyframes slaPulse{0%,100%{opacity:1;}50%{opacity:0.6;}}

/* ESKALATIONS-BANNER */
#eskalationsBanner{display:none;padding:8px 16px;background:#FEF2F2;border-bottom:2px solid #E74C3C;color:#991B1B;font-size:12px;font-weight:600;line-height:1.6;}

/* STANDORT */
.standort-item{display:flex;align-items:center;gap:9px;padding:6px 10px;border-radius:8px;background:#F4F5F7;margin-bottom:4px;cursor:pointer;transition:background 0.15s;}
.standort-item:hover{background:#E0F4FB;}
.standort-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;}
.standort-num{margin-left:auto;font-family:'Barlow Condensed',sans-serif;font-size:20px;font-weight:800;color:var(--blau);}
.card-sm{padding:14px;}
.card-sm .card-header{margin-bottom:10px;}

/* FILTER */
.filter-bar{display:flex;gap:8px;margin-bottom:16px;align-items:center;flex-wrap:wrap;}
.filter-select{padding:8px 13px;border:1.5px solid #E8E8E8;border-radius:8px;font-family:'Barlow',sans-serif;font-size:12px;color:var(--dunkelgrau);background:white;outline:none;cursor:pointer;}
.filter-select:focus{border-color:var(--cyan);}
.search-input{padding:8px 13px;border:1.5px solid #E8E8E8;border-radius:8px;font-family:'Barlow',sans-serif;font-size:12px;background:white;outline:none;width:220px;}
.search-input:focus{border-color:var(--cyan);}
.search-input::-webkit-search-cancel-button{-webkit-appearance:none;width:14px;height:14px;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23999' stroke-width='2.5' stroke-linecap='round'%3E%3Cline x1='18' y1='6' x2='6' y2='18'/%3E%3Cline x1='6' y1='6' x2='18' y2='18'/%3E%3C/svg%3E") center/contain no-repeat;cursor:pointer;}

/* OUTLOOK ITEMS */
.ol-ticket-item{padding:10px 14px;border-bottom:1px solid #EBEBEB;cursor:pointer;transition:background 0.15s;background:white;border-left:3px solid transparent;}
.ol-ticket-item:hover{background:#EBF7FD;}
.ol-ticket-selected{background:#D0ECFB !important;border-left:3px solid #35BCEE !important;}
.ol-ticket-selected:hover{background:#BDE3F5 !important;}

/* COMMENTS (Popup-Ansicht) */
.comment-item{display:flex;gap:10px;margin-bottom:14px;}
.comment-av{width:30px;height:30px;border-radius:50%;background:var(--blau);color:white;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;}
.comment-bubble{background:var(--hellgrau);border-radius:10px;padding:10px 14px;flex:1;font-size:13px;line-height:1.6;}
.comment-bubble.intern{background:#FFFBF0;border-left:3px solid var(--warning);}
.comment-bubble.system{background:#EBF7FD;border-left:3px solid var(--cyan);}
.comment-bubble.outgoing{background:#F0FFF4;border-left:3px solid var(--success);}
.comment-meta{display:flex;gap:8px;align-items:center;margin-bottom:5px;flex-wrap:wrap;}
.comment-author{font-size:11px;font-weight:700;color:var(--blau);}
.comment-time{font-size:10px;color:var(--grau);}
.comment-tag{font-size:9px;font-weight:700;padding:2px 7px;border-radius:4px;}
.comment-tag.intern{background:#FEF3E2;color:var(--warning);}
.comment-tag.system{background:#EBF7FD;color:var(--cyan);}
.comment-tag.sent{background:#E8F7F0;color:#27AE60;}

/* OVERFLOW MENU */
.td-overflow-menu{display:none !important;}
.td-overflow-menu.open{display:block !important;}

/* FORM */
.form-group{display:flex;flex-direction:column;gap:6px;}
.form-label{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.8px;}
.form-input,.form-select,.form-textarea{padding:10px 13px;border:1.5px solid #E8E8E8;border-radius:8px;font-family:'Barlow',sans-serif;font-size:13px;color:var(--dunkelgrau);background:white;outline:none;transition:border-color 0.18s;}
.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--cyan);}
.form-textarea{resize:vertical;min-height:90px;}

/* HISTORY */
.history-item{display:flex;align-items:flex-start;gap:10px;padding:8px 0;border-bottom:1px solid #EBEBEB;}
.history-item:last-child{border-bottom:none;}
.history-dot{width:8px;height:8px;border-radius:50%;margin-top:5px;flex-shrink:0;}
.history-text{font-size:12px;color:var(--dunkelgrau);}
.history-date{font-size:10px;color:var(--grau);margin-top:2px;}

/* MODAL */
.modal-overlay{display:none;position:fixed;inset:0;background:rgba(31,50,91,0.45);z-index:10000;align-items:center;justify-content:center;}
.modal-overlay.open{display:flex;}
.modal{background:white;border-radius:18px;padding:30px;width:480px;max-width:90vw;}
.modal-title{font-family:'Barlow Condensed',sans-serif;font-size:22px;font-weight:800;color:var(--blau);text-transform:uppercase;margin-bottom:18px;cursor:grab;user-select:none;}
.modal-title:active{cursor:grabbing;}
.modal.dragging{transition:none;}
.pat-ac-item{padding:9px 12px;cursor:pointer;border-bottom:1px solid #F5F5F5;font-size:13px;transition:background 0.1s;}
.pat-ac-item:last-child{border-bottom:none;}
.pat-ac-item:hover{background:var(--hellgrau);}
.pat-ac-name{font-weight:600;color:var(--dunkelgrau);}
.pat-ac-sub{font-size:11px;color:var(--grau);margin-top:1px;}
.wl-table-row{border-bottom:1px solid #F5F5F5;transition:background 0.1s;}
.wl-table-row:hover{background:var(--hellgrau);}

/* LOADING */
.loading{display:flex;align-items:center;justify-content:center;padding:40px;color:var(--grau);}
.spinner{width:24px;height:24px;border:3px solid #E8E8E8;border-top-color:var(--cyan);border-radius:50%;animation:spin 0.8s linear infinite;margin-right:10px;}
@keyframes spin{to{transform:rotate(360deg);}}

::-webkit-scrollbar{width:8px;}
::-webkit-scrollbar-thumb{background:#B0B0B0;border-radius:4px;}
::-webkit-scrollbar-thumb:hover{background:#888;}
#replyResizeHandle{height:7px;background:var(--hellgrau);border-top:1px solid #E0E0E0;border-bottom:1px solid #E0E0E0;cursor:ns-resize;display:flex;align-items:center;justify-content:center;flex-shrink:0;user-select:none;}
#replyResizeHandle:hover{background:#E0EEF8;}
#replyResizeHandle .grip{width:28px;height:3px;background:#C8C8C8;border-radius:2px;}
#colResizeHandle{width:5px;background:var(--hellgrau);cursor:col-resize;display:flex;align-items:center;justify-content:center;flex-shrink:0;user-select:none;transition:background 0.15s;}
#colResizeHandle:hover{background:#D0E0F0;}
#colResizeHandle .col-grip{width:3px;height:28px;background:#C8C8C8;border-radius:2px;}

/* WARTELISTE */
.wl-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px;}
.wl-card{background:white;border-radius:14px;padding:18px 20px;border:1px solid #F0F0F0;transition:box-shadow 0.18s;position:relative;}
.wl-card:hover{box-shadow:0 4px 16px rgba(0,0,0,0.08);}
.wl-card.kurzfristig{border-top:3px solid var(--danger);}
.wl-name{font-family:'Barlow Condensed',sans-serif;font-size:18px;font-weight:800;color:var(--blau);margin-bottom:4px;display:flex;align-items:center;gap:6px;flex-wrap:wrap;}
.wl-standort{font-size:11px;color:var(--grau);margin-bottom:12px;}
.wl-row{display:flex;align-items:flex-start;gap:8px;margin-bottom:6px;font-size:12px;color:var(--dunkelgrau);}
.wl-label{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.6px;min-width:82px;flex-shrink:0;padding-top:1px;}
.wl-actions{display:flex;gap:6px;margin-top:14px;border-top:1px solid #F5F5F5;padding-top:12px;}
.wl-tag-kf{display:inline-block;padding:2px 8px;background:#FDECEA;color:var(--danger);border-radius:20px;font-size:10px;font-weight:700;}
.day-toggles{display:flex;gap:6px;flex-wrap:wrap;}
.day-btn{padding:6px 11px;border-radius:8px;border:1.5px solid #E8E8E8;background:white;font-family:'Barlow',sans-serif;font-size:12px;font-weight:600;color:var(--grau);cursor:pointer;transition:all 0.15s;user-select:none;}
.day-btn:hover{border-color:var(--cyan);color:var(--cyan);}
.day-btn.active{background:var(--cyan);border-color:var(--cyan);color:white;}
.day-btn.moeglich{border-color:var(--cyan);color:var(--cyan);background:rgba(53,188,238,0.08);}
.day-btn.bevorzugt{background:var(--cyan);border-color:var(--cyan);color:white;}
.wl-mx-btn{width:30px;height:26px;border:1.5px solid #E0E0E0;border-radius:6px;background:white;font-size:14px;color:#CCC;cursor:pointer;transition:all 0.12s;line-height:1;padding:0;}
.wl-mx-btn:hover{border-color:var(--cyan);}
.wl-mx-btn.moeglich{border-color:var(--cyan);color:var(--cyan);background:rgba(53,188,238,0.08);}
.wl-mx-btn.bevorzugt{background:var(--cyan);border-color:var(--cyan);color:white;}
.wl-pref-legend{display:flex;gap:12px;font-size:10px;color:var(--grau);margin-top:4px;}
.wl-pref-legend span{display:flex;align-items:center;gap:3px;}
.wl-pref-legend span::before{content:'';width:10px;height:10px;border-radius:3px;display:inline-block;}
.wl-pref-legend .leg-bev::before{background:var(--cyan);}
.wl-pref-legend .leg-moe::before{border:1.5px solid var(--cyan);background:rgba(53,188,238,0.08);}
.wl-match-card{background:white;border:1px solid #F0F0F0;border-radius:10px;padding:12px;margin-bottom:8px;}
.wl-match-card:hover{box-shadow:0 2px 8px rgba(0,0,0,0.06);}
.wl-match-score{display:flex;gap:3px;align-items:center;}
.wl-match-dot{width:6px;height:6px;border-radius:50%;}
.wl-match-dot.hit{background:var(--cyan);}
.wl-match-dot.miss{background:#E0E0E0;}

/* WL Compose-Panel (E-Mail / SMS) */
.wl-compose-panel{background:#FAFBFC;border:1px solid #E0E8F0;border-radius:10px;padding:14px 16px;margin:8px 0;}
.wl-compose-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px;font-size:12px;font-weight:600;color:var(--blau);}
.wl-compose-field{margin-bottom:8px;}
.wl-compose-field label{font-size:10px;font-weight:600;color:var(--grau);text-transform:uppercase;display:block;margin-bottom:3px;}
.wl-compose-field input,.wl-compose-field textarea,.wl-compose-field select{width:100%;font-size:12px;padding:6px 10px;border:1px solid #E0E0E0;border-radius:6px;font-family:inherit;box-sizing:border-box;}
.wl-compose-field textarea{resize:vertical;min-height:100px;}
.wl-compose-actions{display:flex;gap:8px;margin-top:10px;}
.wl-compose-zeichenzaehler{font-size:10px;color:var(--grau);text-align:right;margin-top:2px;}

/* WL Patient-Popup */
.wl-patient-popup-overlay{position:fixed;inset:0;background:rgba(31,50,91,0.45);z-index:10001;display:flex;align-items:center;justify-content:center;}
.wl-patient-popup{background:white;border-radius:14px;padding:24px;width:480px;max-width:92vw;max-height:80vh;overflow-y:auto;}
.wl-patient-popup-header{display:flex;align-items:center;gap:12px;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid #F0F0F0;}
.wl-patient-popup-name{font-family:'Barlow Condensed',sans-serif;font-size:18px;font-weight:800;color:var(--blau);}
.wl-patient-popup-meta{font-size:11px;color:var(--grau);margin-top:2px;}
.wl-patient-popup-section{margin-bottom:14px;}
.wl-patient-popup-section-title{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.5px;margin-bottom:6px;}
.wl-patient-popup-row{font-size:12px;color:var(--dunkelgrau);margin-bottom:4px;}

/* BERICHTE */
.report-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px;}
.report-kpi{background:white;border:1px solid #F0F0F0;border-radius:14px;padding:18px 20px;}
.report-kpi-label{font-size:11px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.6px;margin-bottom:6px;}
.report-kpi-value{font-size:28px;font-weight:700;font-family:'Barlow Condensed',sans-serif;color:var(--blau);}
.report-kpi-sub{font-size:11px;color:var(--grau);margin-top:4px;}
.report-kpi.c-cyan .report-kpi-value{color:var(--cyan);}
.report-kpi.c-green .report-kpi-value{color:#27AE60;}
.report-kpi.c-warn .report-kpi-value{color:#E67E22;}
.report-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;}
.report-row.full{grid-template-columns:1fr;}
.report-card{background:white;border:1px solid #F0F0F0;border-radius:14px;padding:20px 24px;}
.report-card-title{font-size:13px;font-weight:700;font-family:'Barlow Condensed',sans-serif;color:var(--blau);text-transform:uppercase;letter-spacing:0.5px;margin-bottom:16px;display:flex;align-items:center;justify-content:space-between;}
.bar-row{display:flex;align-items:center;gap:10px;margin-bottom:10px;}
.bar-row:last-child{margin-bottom:0;}
.bar-label{font-size:12px;color:var(--dunkelgrau);width:160px;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.bar-label.short{width:110px;}
.bar-track{flex:1;height:10px;background:#F0F0F0;border-radius:6px;overflow:hidden;}
.bar-fill{height:100%;border-radius:6px;background:var(--blau);transition:width 0.5s ease;}
.bar-fill.cyan{background:var(--cyan);}
.bar-fill.green{background:#27AE60;}
.bar-fill.warn{background:#E67E22;}
.bar-fill.danger{background:#E74C3C;}
.bar-val{font-size:12px;font-weight:600;color:var(--dunkelgrau);width:32px;text-align:right;flex-shrink:0;}
.donut-wrap{display:flex;align-items:center;gap:24px;}
.donut-legend{display:flex;flex-direction:column;gap:8px;}
.donut-legend-item{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--dunkelgrau);}
.donut-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0;}
.report-table{width:100%;border-collapse:collapse;font-size:12px;}
.report-table th{padding:8px 12px;text-align:left;font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.6px;border-bottom:2px solid #F0F0F0;}
.report-table td{padding:10px 12px;border-bottom:1px solid #F5F5F5;}
.report-table tr:last-child td{border-bottom:none;}
.report-table tr[onclick]:hover{background:#F7FAFC;}
.report-filter-bar{display:flex;gap:10px;align-items:center;margin-bottom:18px;flex-wrap:wrap;}
@media(max-width:1100px){#rKmKpiGrid{grid-template-columns:repeat(3,1fr)!important;}}
@media(max-width:700px){#rKmKpiGrid{grid-template-columns:repeat(2,1fr)!important;}}
@media print{
  .sidebar,.topbar,.nav-sidebar,.report-filter-bar button{display:none!important;}
  .report-grid{grid-template-columns:repeat(2,1fr);}
  .report-row{grid-template-columns:1fr;}
}
/* ========== MOBILE RESPONSIVE ========== */
@media(max-width:768px){
  /* --- Body & Layout --- */
  body{overflow:auto;height:auto;min-height:100vh;min-height:100dvh;}
  #app{flex-direction:column!important;height:100vh!important;height:100dvh!important;overflow:hidden!important;}

  /* --- Sidebar → Overlay-Drawer --- */
  .sidebar{
    position:fixed;top:0;left:-260px;width:260px;height:100vh;height:100dvh;
    flex-direction:column;align-items:stretch;padding:20px 0;gap:0;
    transition:left 0.25s ease;z-index:2000;box-shadow:4px 0 24px rgba(0,0,0,0.3);
  }
  .sidebar.mob-open{left:0;}
  .sidebar .nav-item{
    width:auto;height:auto;border-radius:0;padding:14px 20px;
    flex-direction:row;justify-content:flex-start;gap:14px;
  }
  .sidebar .nav-item svg{width:20px;height:20px;flex-shrink:0;}
  .sidebar .nav-tooltip{
    position:static;opacity:1;pointer-events:auto;
    background:none;color:rgba(255,255,255,0.85);padding:0;font-size:14px;font-weight:600;
  }
  .sidebar .nav-item.active .nav-tooltip{color:white;}
  .sidebar .nav-item:hover{background:rgba(255,255,255,0.08);}
  .sidebar .nav-item.active{background:var(--cyan);border-radius:0;}
  .counter-badge{position:static!important;margin-left:auto;order:99;}
  #mobSidebarOverlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,0.4);z-index:1999;}
  #mobSidebarOverlay.show{display:block;}

  /* --- Topbar --- */
  .topbar{height:52px;padding:0 12px;gap:8px;}
  .topbar img[alt="reaktiv"]{height:24px!important;}
  .topbar-divider{display:none;}
  .topbar-title{font-size:14px;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
  #globalSearch{display:none!important;} /* Suche versteckt, Hamburger stattdessen */
  #mobSearchWrap{display:none!important;}
  #mailCheckBtn{padding:4px 8px!important;}
  #mailCheckLabel{display:none;}
  .topbar-actions{gap:6px;}
  .topbar-actions .btn-primary{padding:8px 14px!important;font-size:12px!important;}
  .avatar{width:30px;height:30px;font-size:10px;}
  #mobHamburger{display:flex!important;}

  /* --- Content --- */
  .content{padding:14px 12px;}
  .screen{overflow-x:hidden;}

  /* --- Dashboard --- */
  .kpi-grid{grid-template-columns:repeat(2,1fr)!important;gap:10px;}
  .kpi-value{font-size:28px;}
  .dash-grid{grid-template-columns:1fr!important;gap:12px;}
  #dashGlobalFilters{gap:6px;}
  #dashGlobalFilters .filter-select{font-size:11px;padding:6px 8px;}

  /* --- Ticket 3-Spalten → Single Column --- */
  #screen-tickets{flex:1!important;min-height:0!important;}
  #screen-tickets > div:last-child{
    display:flex!important;flex-direction:column!important;
    grid-template-columns:unset!important;
  }
  #colResizeHandle{display:none!important;}
  #ticketListCol{flex:1;width:100%;display:block!important;}
  #ticketDetailCol{
    position:absolute;top:0;left:100%;width:100%;height:100%;
    transition:left 0.25s ease;z-index:10;
  }
  #ticketDetailCol.mob-show{left:0;}
  #ticketSidebarCol{
    position:absolute;top:0;left:100%;width:100%;height:100%;
    transition:left 0.25s ease;z-index:11;
  }
  #ticketSidebarCol.mob-show{left:0;}
  #screen-tickets > div:last-child{position:relative;overflow:hidden;}

  /* Ticket Filter Bar */
  .filter-bar{flex-wrap:wrap;gap:6px;}
  .search-input{width:100%!important;font-size:13px;}
  .filter-select{font-size:11px;padding:6px 8px;flex:1;min-width:0;}
  .tabs{overflow-x:auto;-webkit-overflow-scrolling:touch;}
  .tab{padding:6px 12px;font-size:11px;}

  /* Reply Box */
  #replyBoxOuter{height:150px!important;}

  /* --- Patienten (2-Spalten → gestapelt) --- */
  #screen-patienten{height:auto!important;overflow:auto!important;}
  #screen-patienten.active{flex-direction:column!important;}
  #screen-patienten > div{width:100%!important;max-height:none!important;border:none!important;height:auto!important;overflow:visible!important;}

  /* --- Warteliste --- */
  .wl-grid{grid-template-columns:1fr!important;}

  /* --- Berichte --- */
  .report-grid{grid-template-columns:repeat(2,1fr)!important;gap:10px;}
  .report-kpi-value{font-size:22px;}
  .report-row{grid-template-columns:1fr!important;}
  .report-filter-bar{flex-wrap:wrap;gap:6px;}
  .bar-label{width:100px!important;font-size:11px;}

  /* --- Einstellungen --- */
  .s-tabs{gap:0;overflow-x:auto;-webkit-overflow-scrolling:touch;}
  .s-tab{padding:8px 12px;font-size:11px;}
  .s-section{padding:14px;}
  .s-table{font-size:11px;}
  .s-table th,.s-table td{padding:6px 8px;}

  /* --- Fokus-Modus --- */
  .fokus-wrap{grid-template-columns:1fr!important;height:auto!important;}

  /* --- Modals → Fullscreen --- */
  .modal{width:100%!important;max-width:100vw!important;height:100vh!important;height:100dvh!important;border-radius:0!important;padding:16px!important;overflow-y:auto;}
  .modal-overlay.open{align-items:stretch;}

  /* --- Tabellen scrollbar --- */
  .ticket-table,.pat-table,.report-table,.s-table{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch;}
  .ticket-table table,.pat-table table{min-width:600px;}

  /* --- Zurück-Button im Ticket-Detail --- */
  .mob-back-btn{display:flex!important;}

  /* --- Ticket-Detail Felder-Grid --- */
  .td-fields-grid{grid-template-columns:repeat(2,1fr)!important;}

  /* --- Login --- */
  .login-card{width:90%;padding:28px 20px;border-radius:16px;}
}
/* TOGGLE SWITCH */
.toggle-wrap{display:flex;align-items:center;justify-content:space-between;padding:14px 0;border-bottom:1px solid #F5F5F5;}
.toggle-wrap:last-child{border-bottom:none;}
.toggle-label{font-size:13px;color:var(--dunkelgrau);}
.toggle-label small{display:block;font-size:11px;color:var(--grau);margin-top:2px;}
.perm-check{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--dunkel);cursor:pointer;padding:3px 0}
.perm-check input[type=checkbox]{width:16px;height:16px;accent-color:var(--cyan);cursor:pointer}
.toggle-switch{position:relative;width:42px;height:24px;flex-shrink:0;}
.toggle-switch input{opacity:0;width:0;height:0;}
.toggle-slider{position:absolute;inset:0;background:#D8D8D8;border-radius:24px;cursor:pointer;transition:background 0.2s;}
.toggle-slider:before{content:'';position:absolute;width:18px;height:18px;left:3px;top:3px;background:white;border-radius:50%;transition:transform 0.2s;box-shadow:0 1px 3px rgba(0,0,0,0.2);}
.toggle-switch input:checked + .toggle-slider{background:var(--cyan);}
.toggle-switch input:checked + .toggle-slider:before{transform:translateX(18px);}
/* ⓘ Hilfe-Tooltips (JS-basiert, position:fixed → nie abgeschnitten) */
.hilfe{display:inline-flex;align-items:center;justify-content:center;width:15px;height:15px;border-radius:50%;background:#E8E8E8;color:var(--grau);font-size:10px;font-weight:700;cursor:help;vertical-align:middle;margin-left:4px;flex-shrink:0;line-height:1;}
.hilfe:hover{background:var(--cyan);color:white}
#hilfeTooltip{position:fixed;background:var(--dunkelgrau);color:white;padding:8px 12px;border-radius:8px;font-size:11px;font-weight:400;line-height:1.4;max-width:280px;z-index:999999;box-shadow:0 4px 12px rgba(0,0,0,0.2);pointer-events:none;display:none;font-family:'Barlow',sans-serif;}

/* EINSTELLUNGEN */
#screen-einstellungen{margin:-24px -28px 0;padding:0 28px;}
.s-tabs{display:flex;align-items:stretch;border-bottom:2px solid #E0E0E0;gap:0;flex-wrap:wrap;background:#F7F8FA;position:sticky;top:-24px;z-index:10;box-shadow:0 2px 4px rgba(0,0,0,0.06);margin:0 -28px;padding:24px 28px 0;}
.s-tab{padding:10px 16px;font-size:13px;font-weight:600;color:var(--grau);cursor:pointer;border-bottom:3px solid transparent;margin-bottom:-2px;transition:all 0.18s;white-space:nowrap;display:flex;align-items:center;line-height:1.2;}
.s-tab:hover{color:var(--blau);}
.s-tab.active{color:var(--cyan);border-bottom-color:var(--cyan);}
.s-pane{display:none;}
.s-pane.active{display:block;}
.s-section{background:white;border-radius:14px;padding:22px;border:1px solid #F0F0F0;margin-bottom:16px;}
.s-section-title{font-family:'Barlow Condensed',sans-serif;font-size:15px;font-weight:700;color:var(--blau);text-transform:uppercase;letter-spacing:0.6px;margin-bottom:18px;}
.s-table{width:100%;border-collapse:collapse;}
.s-table th{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.8px;padding:8px 14px;text-align:left;border-bottom:2px solid #F0F0F0;}
.s-table td{padding:10px 14px;font-size:13px;border-bottom:1px solid #F5F5F5;vertical-align:middle;}
.s-table tbody tr:hover td{background:#FAFAFA;}

/* PATIENTEN */
.pat-table{width:100%;border-collapse:collapse;font-size:13px;}
.pat-table th{padding:10px 14px;text-align:left;font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.6px;border-bottom:2px solid #F0F0F0;background:var(--hellgrau);}
.pat-table td{padding:11px 14px;border-bottom:1px solid #F5F5F5;vertical-align:middle;}
.pat-table tr:last-child td{border-bottom:none;}
.pat-table tr:hover td{background:#FAFCFF;cursor:pointer;}
.pat-avatar{width:34px;height:34px;border-radius:50%;background:var(--blau);color:white;font-weight:700;font-size:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.pat-name{font-weight:700;color:var(--blau);}
.pat-sub{font-size:11px;color:var(--grau);margin-top:2px;}
.pat-list-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;cursor:pointer;transition:background 0.15s;margin-bottom:2px;}
.pat-list-item:hover{background:#F0F6FC;}
.pat-list-item.active{background:#EBF5FD;}
.pat-det-tab{padding:7px 16px;font-size:12px;font-weight:600;border-radius:8px;cursor:pointer;color:var(--grau);border:none;background:none;transition:all 0.15s;}
.pat-det-tab.active{background:var(--blau);color:white;}
.pat-det-section{background:white;border-radius:14px;border:1px solid #F0F0F0;padding:18px;margin-bottom:14px;}
.pat-det-section-title{font-size:10px;font-weight:700;color:var(--grau);text-transform:uppercase;letter-spacing:0.7px;margin-bottom:12px;}
/* CSV IMPORT */
.csv-dropzone{border:2px dashed #D0D0D0;border-radius:12px;padding:40px;text-align:center;cursor:pointer;transition:all 0.2s;background:var(--hellgrau);}
.csv-dropzone:hover,.csv-dropzone.drag-over{border-color:var(--cyan);background:#EFF9FF;}
.csv-dropzone svg{color:var(--grau);margin-bottom:10px;}
.csv-preview{max-height:200px;overflow-y:auto;font-size:11px;border:1px solid #F0F0F0;border-radius:8px;margin-top:12px;}
.csv-preview table{width:100%;border-collapse:collapse;}
.csv-preview th{background:var(--hellgrau);padding:6px 10px;text-align:left;font-size:10px;text-transform:uppercase;color:var(--grau);position:sticky;top:0;}
.csv-preview td{padding:5px 10px;border-bottom:1px solid #F5F5F5;}
/* FOKUS MODUS */
.fokus-wrap{display:grid;grid-template-columns:1fr 280px;gap:18px;height:calc(100vh - 110px);}
.fokus-main{background:white;border-radius:14px;border:1px solid #F0F0F0;display:flex;flex-direction:column;overflow:hidden;}
.fokus-sidebar{display:flex;flex-direction:column;gap:14px;overflow-y:auto;}
.fokus-header{padding:18px 22px;border-bottom:1px solid #F0F0F0;flex-shrink:0;}
.fokus-thread{flex:1;overflow-y:auto;padding:18px 22px;}
.fokus-reply{border-top:2px solid var(--cyan);flex-shrink:0;}
.fokus-actions{padding:10px 14px;border-top:1px solid #E8E8E8;display:flex;gap:8px;align-items:center;}
.fokus-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;height:400px;gap:16px;color:var(--grau);}